
October 27, 2022
QSR Study: Women Expect Better Food Varieties While Men Expect Better Staff Behavior
Claymont, Delaware, October 27, 2022 / - As the quick service restaurant (QSR) industry is emerging from the pandemic, positive factors like Convenience and food quality have become vital customer experience drivers amidst numerous challenging business conditions. The resilient fast-food industry renowned for speed, convenience, price, and predictability has bounced back with optimism in a big way. Women have shown a higher preference towards more fantastic food varieties. Men prefer...
September 06, 2022
The Power of Zero Redefines US Energy Drinks
Claymont, Delaware, September 6, 2022 / - A significant number of US consumers are shifting towards zero-sugar, zero-calorie, zero-caffeine energy drinks, and their numbers are growing. Zero-format drinks appeal to most consumers, as they can be consumed without guilt. This aspect was found in the Clootrack study on customer experience in the US Energy Drinks category. The research is based on 31,870 customer reviews spanning a period of 2.5 years.
August 02, 2022
US Banking Industry Challenges Galore As Customer Experience Issues Are Demanding Attention
Banking services are reviving and innovating, but customers' top concerns are yet to be addressed. Claymont, Delaware, August 2, 2022 / - One of the most significant challenges the banking industry faces right now is the security concerns of banking customers. While mobile apps and technology have made banking more convenient, they also present new difficulties. These findings are based on an analysis of 84,497 customer conversations discovered over 17 months in 2021-22 on major US...
June 29, 2022
Clootrack Expands Access to Customer Experience Data with Snowflake Marketplace
Clootrack’s granular customer experience data is now available on the Snowflake Marketplace to enhance product strategy, positioning, and white space opportunity. Claymont, Delaware, June 29, 2022 / -- Clootrack, an AI-driven, real-time customer experience platform, has announced the availability of its granular customer experience data on Snowflake Marketplace. With Snowflake, the Data Cloud company, joint customers can leverage Clootrack customer experience data points while...
June 28, 2022
V-Guard Announces Customer Experience Analytics Partnership with Clootrack
Bengaluru, India – 28th June 2022: V-Guard, (BSE BOM: 532953) (NSE: VGUARD), India’s leading manufacturer and marketer of electronics, electrical & consumer durable products, has tied up with Clootrack, an intelligent customer experience analytics platform. The partnership focuses on enabling V-Guard with actionable insights on their product range, competitive analysis, and understanding gaps in the market to improve their customer experience. Clootrack will help V-Guard aggregate...
June 07, 2022
Taste, Flavor & Utility Tops as The Integral Components of Chocolate Customer Experiences
CUSTOMER EXPERIENCE REPORT - CHOCOLATE CATEGORY - US Region
May 26, 2022
Neo-bank major Niyo boosts its customer experiences by partnering with Clootrack
AI-driven platform to analyze Niyo’s customer’s concerns, boosting business growth Bengaluru, India – 9th May 2022