October 21, 2022
Data-Driven Customer Experience Insights From the QSR Industry
The rapid development of the QSR industry has been forcing brands to keep up to date with their customer experience with improvements in food quality, technology, and kitchen-to-doorstep delivery. Not always, the taste or the variety of food attracts customers and influences their loyalty. Some other important factors contribute to a positive customer experience than food quality and taste. This report uncovers them!