Customer feedback analytics solution

AI Super Agent for customer feedback intelligence that moves business metrics  

See what changed, why it changed, and what to fix next across 100% of customer feedback from surveys, reviews, tickets, and conversations.

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150+ enterprises trust Clootrack

Decisions you can fund, defend, and scale

Outcomes leaders are willing to own.

How Clootrack turns feedback into business-ready action

Unified customer view

Bring surveys, reviews, tickets, and calls into one decision-ready view using 1,000+ connectors. No disruption to your existing stack.

Customizable agentic workflows

Tailored AI Agents prioritize high-impact issues over noise. Focus on the sentiment and trends that actually move revenue.

Clarity without manual work

Patented Unsupervised AI detects shifting experience drivers with zero predefined taxonomies. Every insight traces directly to verbatim customer evidence

Executive confidence

Get answers to your questions in seconds with Clootrack Genie. Leaders get verified answers that win boardroom debates instantly.

Actionable decisions

Al Decision Digests spell out the what, why and so what for every stakeholder. Teams execute high-impact fixes with full context and traceability.

Trust in the analysis

98% analysis accuracy across real feedback records. Defend every budget ask with validated, enterprise-grade precision.

Zero risk. Instant scale.

Live in hours.

No long onboarding cycles.

Zero setup cost.

No tagging or taxonomy build.

Team-wide access.

CX, product, revenue instantly aligned.

7.5x faster actions.

Customer data becomes actions immediately.

Top-rated

Loved and trusted by users

Highly rated for decision-ready Voice of the Customer insights

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What our customers say

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"We chose Clootrack because it effortlessly consolidates global review data into a central hub, an absolute time-saver. The ability to filter data by country, region, category, SKU, and even competitor simplifies the quest for answers for our worldwide product management and marketing teams. The AskClootrack search feature, which offers concise summary answers by analyzing user reviews in response to specific questions, provides a unique insight into the subtle nuances within consumer feedback. Read more "

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Ian Mullaney

Vice President, Sales and Marketing

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“We chose Clootrack to consolidate all of our customer data in one platform and leverage advanced AI algorithms to detect changes proactively, ensuring we elevate the voice of our customers in real-time and ultimately support strategic organizational improvements and data-driven decision making."

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Jenna Pepers

Senior Customer Experience Manager

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“Clootrack is adaptable, dynamic, and innovative. Our needs are not one-size-fits-all; every project is unique in source types, categories studied, and reporting requirements. Clootrack can fill the gaps and help me find the best solution given the individual project needs. This customization results in more impactful consumer intelligence insights.”

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Lori Rinderer

Senior Planner - Market Intelligence

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"We were looking at the personal care market to understand the motivations of Brand Switch in the category. What I liked about Clootrack is the smartness: it picks the right conversations and reviews for the analysis unlike a lot of tools I have used. There are zero invalid conversations."

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Tania Dey

Vice President CX Strategy

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"I like the team at Clootrack were always eager to go above and beyond to handle our team's custom product request, even if they may have been edge cases. Clootrack is a super friendly team and led by a great group of people."

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Justin Greenberg

Director, Product

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“Clootrack’s analysis brings unique insights and efficiency to our deal process. We are excited to continue this partnership.”

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Ramesh Nagarajan

Chief Digital Officer

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“What stood out immediately was the speed and openness Clootrack brought to the partnership. From onboarding to daily collaboration, their team has been proactive in understanding our workflows, suggesting solutions before we ask, and maintaining that same energy well beyond implementation. It feels like a true partnership built on shared goals.”

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Mary Anne Savoie

Director of Customer Success

Seamless Integrations

1000+ data connectors for faster time to value

Connect surveys, reviews, support, contact center, CRM, and data warehouses without rebuilding workflows.

Robust, enterprise-ready platform

Your data stays safe with Clootrack. GDPR-compliant and ISO 27001-certified, with security and governance built in.

HIPPA CompliantGDPR ClootrackISO 270001Zero Data Retention

Frequently asked questions (FAQs)

How does Clootrack solve analysis paralysis from data silos?

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Clootrack unifies 100% of Voice of the Customer data, including surveys, tickets, calls, and reviews, with 1,000+ connectors. Custom APIs deploy in 4 days. Get an instant single source of truth, with no stack disruption.

Does Clootrack eliminate manual taxonomy maintenance?

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Yes. Patented unsupervised AI creates an Aspect Mesh that auto-discovers unknown themes from raw text. Skip rigid keyword buckets. Catch emerging trends instantly.

What tangible ROI can we expect beyond sentiment scores?

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Expect 4x to 38x ROI. Clients achieve 35% churn reduction with early signals, a 9% to 18% drop in ecommerce returns by fixing SKU root causes, and 18% to 32% fewer complaints by resolving issues at the source.

How does Clootrack avoid GenAI hallucinations for high-stakes decisions?

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Delivers 98% overall analysis accuracy, OpenAI-recognized and validated on golden datasets. Every AI Decision Digest insight traces to verbatim customer comments for full auditability.

Can Clootrack measure CX without low survey response rates?

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Yes. Analyze 100% of unsolicited feedback from calls, chats, and public reviews for NPS and churn risks. Capture the silent majority surveys miss.

What’s the time-to-value for enterprise deployment?

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Zero-resource model. The fully managed service deploys live in 4 hours. Skip IT or analyst time for data cleaning, connectors, and workflows.

How does Clootrack help win against competitors?

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Ingest all market data for side-by-side benchmarking, your brand versus rivals. Identify their weaknesses first to capitalize before they fix them.

Turn customer feedback into action leaders can stand behind

Know what to fix, why it's happening, and how it will move the metric

No spam. No obligation.