🎉
 Clootrack recognized by
OpenAI
for crossing
100 billion tokens
in Voice of the Customer analytics
→
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Platform
Platform Overview
Enterprise Al Agent platform for Voice of the Customer that drives real business outcomes - with Al Decision Digests, analysis agents unsupervised theme discovery, and full VoC coverage.
MCP
New
Connect your AI Work Front to enterprise customer intelligence with governed MCP access. Give Claude, ChatGPT, Copilot and more seamless access to churn, loyalty, sales and VoC data.
Flexible Deployment
Use the online SaaS version or deploy it in your own Microsoft Azure cloud - both with enterprise-grade security, global compliance, and reliable high performance.
Top Features
Customizable AI Workflows
Unsupervised Thematic Analysis
Genie
Multi-level Reports
Unified VoC Data
Market & Competitor Analysis
Fully Managed Service
Price & Assortment Intelligence
Solutions
Solutions
Voice of the Customer Analytics
Analyze 100% of customer voice to identify key themes and sentiment
Actionable Consumer Insights
AI-powered qualitative insights from raw customer data for faster decisions
CX Competitive Analysis
Benchmark customer experience by analyzing competitor-driven feedback.
Product CX Insights
Optimize product experiences with AI-driven customer feedback
Contact Center Analytics
Analyze every call to enhance agent performance and service quality.
Purchase Intent Lead Detection
Find unmet purchase intent in voice of customer and send to CRM
Industries
Consumer Brands
Analyze customer sentiment, brand perception, and market trends to enhance CX
Management Consulting
Qualitative competitive benchmarking to deliver data-backed strategy recommendations
PE Investment Analytics
AI-powered brand perception analysis and due diligence for informed investment decisions
Resources
Blog
Expert insights and trends in customer experience
Success Stories
How brands achieve exceptional CX success with Clootrack
Insights
Data-driven trends and customer intelligence
Knowledge
Comprehensive library of articles and guides on CX analytics
Video Series
Real-world CX lessons from industry experts
CX Reports
In-depth research on how to deliver exceptional customer experience
CX Guide
Step-by-step guides to master customer experience
Featured Post
15 Best VoC tools for product analytics: compare use cases, and ROIÂ Â
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About
Overview
Learn what makes Clootrack a leader in CX analytics
Life at Clootrack
Explore our culture, values, and team stories
Careers
Think you’re a fit? Reach out and let’s explore.
Press Release
Stay updated with our latest announcements
Clootrack In Media
See how we’re making headlines in CX innovation
Events
Join us at industry-leading CX events and conferences
Contact us
Get in touch with our team for inquiries and support
Recent Event
21
st
- 22
nd
April, 2026
Clootrack at Customer Service & Experience West 2026
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Platform Tour
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Blogs
Clear Search Results
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April 06, 2026
The GLP-1 effect on U.S. retail 2026
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March 25, 2026
The state of men’s denim report
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August 28, 2025
|
6 mins
Voice of Customer: Your Gateway to Business Success, Just Like "The Pursuit of Happyness"
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August 28, 2025
|
5 mins
Creating Memories: Airbnb's Digital Transformation Triumph in Customer Experience
Read the full article
August 28, 2025
|
5 min
Serving the Winning Shot: Secure Your Grand Slam in VoC Programs
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August 28, 2025
|
8 min
10 Powerful Tips For Marketing During COVID-19
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August 28, 2025
|
3 min
The C-Suite Cafe: Brewing a Winning Customer Experience Culture, Friends-style!
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August 28, 2025
|
5 mins
Barbie's Customer Experience Masterclass: Smashing Departmental Silos
Read the full article
August 28, 2025
|
6 min
Drive Success Like Tesla: 5 Accelerating CEM Framework Secrets
Read the full article
August 28, 2025
|
9 min
5 Tips for food delivery app platforms to optimize customer experience
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August 25, 2025
|
5 mins
Power of Artificial Intelligence-Based Consumer Insights
Read the full article
August 25, 2025
|
5 mins
Data Analysis for Personalization: Integrate Iron Man in Your Customer Experience Strategy
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August 25, 2025
|
5 mins
15 Most Impactful Customer Experience Technology Investments For 2023
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August 25, 2025
|
10 min
Leadership Defines The Tone Of Customer Experience Culture
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August 4, 2025
|
6 Mins
How to decode the silent majority in CX: Real customer insights beyond low survey response rates
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July 4, 2025
|
7 Mins
How to identify & prioritize themes from open-ended survey responses using AI
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May 22, 2025
|
4 Mins
AI-powered customer experience optimization through sentiment and themes
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