🎉
 Clootrack recognized by
OpenAI
for crossing
100 billion tokens
in Voice of the Customer analytics
→
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Platform
Platform Overview
Enterprise Al Agent platform for Voice of the Customer that drives real business outcomes - with Al Decision Digests, analysis agents unsupervised theme discovery, and full VoC coverage.
MCP
New
Connect your AI Work Front to enterprise customer intelligence with governed MCP access. Give Claude, ChatGPT, Copilot and more seamless access to churn, loyalty, sales and VoC data.
Flexible Deployment
Use the online SaaS version or deploy it in your own Microsoft Azure cloud - both with enterprise-grade security, global compliance, and reliable high performance.
Top Features
Customizable AI Workflows
Unsupervised Thematic Analysis
Genie
Multi-level Reports
Unified VoC Data
Market & Competitor Analysis
Fully Managed Service
Price & Assortment Intelligence
Solutions
Solutions
Voice of the Customer Analytics
Analyze 100% of customer voice to identify key themes and sentiment
Actionable Consumer Insights
AI-powered qualitative insights from raw customer data for faster decisions
CX Competitive Analysis
Benchmark customer experience by analyzing competitor-driven feedback.
Product CX Insights
Optimize product experiences with AI-driven customer feedback
Contact Center Analytics
Analyze every call to enhance agent performance and service quality.
Purchase Intent Lead Detection
Find unmet purchase intent in voice of customer and send to CRM
Industries
Consumer Brands
Analyze customer sentiment, brand perception, and market trends to enhance CX
Management Consulting
Qualitative competitive benchmarking to deliver data-backed strategy recommendations
PE Investment Analytics
AI-powered brand perception analysis and due diligence for informed investment decisions
Resources
Blog
Expert insights and trends in customer experience
Success Stories
How brands achieve exceptional CX success with Clootrack
Insights
Data-driven trends and customer intelligence
Knowledge
Comprehensive library of articles and guides on CX analytics
Video Series
Real-world CX lessons from industry experts
CX Reports
In-depth research on how to deliver exceptional customer experience
CX Guide
Step-by-step guides to master customer experience
Featured Post
15 Best VoC tools for product analytics: compare use cases, and ROIÂ Â
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About
Overview
Learn what makes Clootrack a leader in CX analytics
Life at Clootrack
Explore our culture, values, and team stories
Careers
Think you’re a fit? Reach out and let’s explore.
Press Release
Stay updated with our latest announcements
Clootrack In Media
See how we’re making headlines in CX innovation
Events
Join us at industry-leading CX events and conferences
Contact us
Get in touch with our team for inquiries and support
Recent Event
21
st
- 22
nd
April, 2026
Clootrack at Customer Service & Experience West 2026
Read more
Platform Tour
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Blogs
Clear Search Results
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April 06, 2026
The GLP-1 effect on U.S. retail 2026
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March 25, 2026
The state of men’s denim report
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May 6, 2025
|
5 mins
The Great Customer Service Revamp: Because Average is So Last Year
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May 6, 2025
|
6 mins
Real-Time Customer Experience Analysis to Retain 55% More of Your Customers
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May 6, 2025
|
5 mins
Unhappy customers are your greatest source of customer insights
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May 6, 2025
|
5 mins
6 Ways To Improve eCommerce Customer Experience in a Post-Covid World
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May 6, 2025
|
5 mins
8-Step Strategy To Provide Value of Customer Insights To Your Senior Management
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May 6, 2025
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5 mins
The Art of Differentiation Marketing: Why CX is Your Most Powerful Brushstroke
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May 6, 2025
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5 mins
The Ultimate Guide to Revolutionize Your Customer Experience
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May 6, 2025
|
6 Min
Data-Driven Product Insights: Your Anchor in an Uncertain Economic Climate
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May 6, 2025
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5 mins
7 Obsessions of a Customer-Centric Company
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May 6, 2025
|
5 mins
Customers Are People Too: Perks of Treating Your Customers Like Humans
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May 6, 2025
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5 mins
How Do Leading Management Consulting Firms Win New Businesses Using CX Analytics
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May 6, 2025
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6 mins
10 Insights On How To Deliver A Personalized Customer Experience
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May 6, 2025
|
8 min
Connected Experiences: Executive's Guide to Delivering Business Results With Data and Technology
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May 6, 2025
|
7 mins
Pit Stop Precision: Applying F1 Tactics to Elevate Customer Experience
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May 6, 2025
|
5 mins
Insights Driven Organization Empowers Team With Data Insights To Drive Business Growth
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