Insights

October 23, 2018

Car Rental: 5 Actionable Insights Uncovered From Customer Experience Analysis

The number of households using car rental companies in the U.S. amounted to 32.0 million in 2018. The global car rental market is expected to register a compound annual growth rate of 17.52% during the period 2018-2023. This report gives insight into the features that car rental users feel are vital in a brand based on online conversations

October 16, 2018

Customer Experience Analysis: 5 Stunning Insights of Credit Cards in Australia

There are 16,089,500 credit cards in Australia as of June 2018 as per Finder. For many Australians, managing credit and debt through credit cards is a common element of their day-to-day money habits. In this report, we give you insights into important factors that customers look for in their credit cards.

October 13, 2018

Money Exchange: Discover Insights That Leads to Great Customer Experience

Romanians working abroad sent EUR 2.45 billion to Romania in 2017. This was the highest level after 2010 and the fourth highest level in EU, according to EU’s statistical office Eurostat. This report offers insights into the customer perception and delight drivers obtained based on customer reviews and online conversations.... The analysis is based on customer reviews and conversations online in the segment. The analysis results presented are completely unbiased and not based on any subjective judgment.The source data used for the analysis are user conversations available publicly online like public forums and social media.

October 12, 2018

Travel Apps: 6 Delightful Consumer Insights Based on Customer Experience

Happier then ever before. The online user conversations reveal interesting insights into consumer preferences and their dislikes. This report offers an in-depth analysis of the travel app market in India that aids to identify the potential investment opportunities.

October 11, 2018

European Beer Market: 6 Factors That Lead to Memorable Customer Experience

Europe airport passengers are looking forward to a great customer experience that offers a seamless and personalized journey. After COVID airports need to continuously adapt to changing requirements of the customers. In this report, we present the findings on passenger preferences that are linked to great customer experience.

July 1, 2017

Luxury Car Brands in India: 5 Key Drivers That Accelerate Customer Experience

The need to differentiate by improving customer experience is increasing even in the most advanced luxury car segment.Automakers are finding the increased need to offer continuous innovation that makes their cars better and safer and improves the overall customer experience. In this report, we discuss the 5 key drivers of customer experience in the luxury car segment in India.