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February 4, 2020

Life Insurance: 5 Key Adoption Drivers Based on Customer Experience

Customer experience is becoming an important competitive differentiator in the insurance industry. A better understanding of customer expectations and consumer behaviors becomes the key to engaging customer experience. This report offers insights into the key drivers of customer experience and delight drivers obtained based on customer reviews and online conversations relating to life insurance in India.

November 15, 2019

Telecom Customer Experience: Stunning Insights Uncovered Through Customer Analytics

The first step towards improving telecom customer experience is to understand your customers and what they expect from you. Telecom companies can offer better customer experience by improving customer engagement and by knowing what they like and don’t like. This report offers an in-depth analysis of customer experience in the telecom industry while, at the same time, factoring in the perception drivers, customer beliefs, and more in order to identify the investment opportunities.

November 7, 2019

Top 4 Customer Experience Insights From Myrtle Beach Market Analysis

The Myrtle Beach area tourism industry is the largest in the Grand Strand. With over 20 million visitors annually, Myrtle Beach offers tremendous opportunities in the hospitality and tourism industry. Cultural tourism and other niche markets are also being explored . The Myrtle Beach economy...

October 4, 2019

Top US Hotels: 5 Key Drivers of Incredible Customer Experience

Creating a memorable customer experience in hotels is far more challenging than ever. Hotel guest preferences and their behaviors are continuously evolving, and therefore hotels must continuously strive to keep up and stay ahead of the changes. This report offers an in-depth analysis of the key drivers of customer experience in the US hotels.

April 24, 2019

Online Jewellery: 5 Amazing Opportunities Uncovered From Customer Experience Analysis

Focusing on customer experience can transform the online jewelry business. In India, the jewelry business is one of the most conservative industries. However, with the advent of technology, it has been obvious that things cannot continue in this fashion. Online shopping has become a significant part of customers and even a traditional industry cannot brush it aside. Jewelry brands need to understand what delivers a great customer experience. In this report, we bring deep consumer insights into online jewelry websites, covering the key drivers of great customer experience.

April 10, 2019

Top 5 Customer Experience Insights From Consumer Analysis of Online Cosmetics

Customer experience plays a large role in driving online sales. The world is now revolving around online shopping. People across the globe are moving towards buying cosmetics online as it saves time and money. There are many online sites that offer great discounts and has an extensive stock on display. Most of the online cosmetics websites offer a wide range of cosmetics and accessories including makeup products, beauty tools, skincare, and nail care products. But customers are looking for features that make their online shopping experience most pleasant. In this report, we present customer online conversations happening around online cosmetics.

April 3, 2019

Customer Perceptions: 3 Incredible Audience Insights of UAE Money Exchange

The analysis is based on customer reviews and conversations online in the segment. The analysis results presented are completely unbiased and not based on any subjective judgement. The source data used for the analysis are user conversations available publicly online like public forums and social media.... According to the UAE Central Bank’s annual report – Outward personal remittances reached Dh 169.2 billion in 2018, an increase of 3% or Dh4.8 billion compared to 2017.... Money sent using exchange houses increased by 6% from Dh 121.6 billion in 2017 to Dh 128.9 billion in 2018.

March 12, 2019

Acne Brands: 5 Key Adoption Drivers Based on Customer Experience

Delivering a great customer experience in acne treatment involves a great amount of trial-and-error process that takes a large amount of time. Acne brands are trying to understand the factors leading to a pleasant customer experience for acne product users. According to the American Academy of Dermatology, 85% of people between the ages of 12 and 24 years experience at least minor acne. Today’s consumers are looking for instant gratification, for which brands must create products that appeal to the customers. In this report, we discuss about the key drivers of customer experience in the acne industry.

March 4, 2019

Fashion Apps: Understanding the Key Drivers of Customer Experience

Fashion organizer apps are emerging as a hot favorite among users who want to meticulously organize their wardrobe, plan outfits, and shop straight from the app. Closet apps have become a style management platform where customers can find curated outfit inspiration, organization tools... And exclusive deals on style services. In this report we bring consumer insights into the product category analysis, top 4 customer perceptions, must-have factors, good-to-have factors, competitor analysis, and much more relating to the fashion organizer app.

February 28, 2019

Consumer Analysis: 5 Powerful Consumer Insights of Crypto Currencies in China

cryptocurrency market. Despite the crackdown on trading due to new policy conducted by the China government, cryptocurrencies are still alive. Crypto traders show a positive attitude towards the prosperous development of the cryptocurrency market.... Global cryptocurrency market is estimated to reach USD 1.40 billion by the end of 2024, at a CAGR of 6.18% for the period from 2019 to 2024. A cryptocurrency is a digital currency that uses cryptography for security. China is a huge market that cannot be ignored especially in the emerging...