Integrate with Trustpilot

Auto-detect high-impact themes, sentiment patterns, and emerging risks from Trustpilot reviews at scale in seconds. No manual tagging. No data reshaping. Just actionable insight.

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Why integrate Clootrack with Trustpilot?

Trustpilot hosts millions of verified customer reviews, making it a goldmine of open-ended consumer feedback. But raw star ratings and review snippets rarely tell the full story, especially when volumes spike or sentiments shift. Clootrack adds a deep insight layer on top of Trustpilot review data.

Use this integration to:

Analyze themes in 4-star vs. 1-star reviews to spot moments of delight vs. dissatisfaction.
Compare sentiment and volume trends across product categories or locations.
Quantify patterns in high-NPS reviews vs. negative experiences across time.
Detect subtle cues in neutral or short reviews that signal hesitation, confusion, or unmet expectations.

What Clootrack adds to your Slack data

Capability

Value

Unsupervised theme and sub-theme detection

Automatically group customer reviews by recurring topics and customer issues without tagging or manual labeling.

Sentiment, emotion, and urgency analysis

Detect frustration, delight, or churn signals from tone and language.

Sentiment trend monitoring

Understand and track evolving sentiment trends in real time across regions and segments by analyzing customer reviews.

Ad-hoc exploration with Genie

Ask ad-hoc questions on Trustpilot review data and get contextual answers.

Cross-source feedback unification

Combine review data from Trustpilot with CRM notes, app store data, chat support and contact center logs for a 360° customer view.

Trend and volume monitoring

Compare review themes across SKUs, services, or geographies.

Applications across CX, product, and strategy

☑️ Pinpoint root causes behind rating drops

Go beyond the stars. Understand what changed in customer experience and why.

☑️ Track feedback themes across brands or competitors

See how your Trustpilot reviews compare to others in your category.

☑️ Validate product-market fit signals

Quantify what customers love and what they don’t based on review data alone.

☑️ Feed structured insights into strategy decks

Export structured review intelligence for executive reporting or roadmap alignment.

Measurable business impact

7.5x faster identification of friction points hidden in review data.
90% reduction in manual review feedback processing time.
3x faster new product development.
5x faster theme discovery across review volumes.

1. Clootrack data manager