Integrate with PostgreSQL
Connect your feedback tables to Clootrack’s AI engine to auto-detect themes, sentiment shifts, and urgency signals. Pinpoint what’s driving churn, delight, or support load without writing a single query.
Capture, analyze, act.
All in one ecosystem
Auto-surface what’s driving churn, NPS drops, and service friction, directly from raw feedback.
Contact SalesWhy integrate Clootrack with PostgreSQL?
PostgreSQL is the backbone of many enterprise applications, storing everything from behavioral logs and purchase histories to support case metadata and customer interactions. But despite its robust querying power, it is not built to interpret customer experience at scale.
Clootrack layers unsupervised, agentic AI on top of your PostgreSQL instance to extract structured themes, detect sentiment shifts, and surface hidden experience drivers without building custom NLP models or manually tagging data.
Use this integration to:
- Detect emotion signals like frustration, urgency, and delight from support transcripts or notes.
- Trends in repeat support interactions and drop-off triggers across customer lifecycle data.
- Quantify emerging risks, loyalty indicators, or product gaps from feedback tables.
- Identify conversion-drop signals tied to user actions, cohorts, and events.
What Clootrack adds to your PostgreSQL data
Capability
Value
Unsupervised theme detection
Auto-identify friction points, urgency signals, and key themes from stored records.
Urgency and churn signal detection
Spot at-risk cohorts early using language patterns, intensity, and feedback frequency.
Sentiment trend monitoring
Track evolving sentiment trends in real time across regions and segments.
Ad-hoc exploration with Genie
Analyze feedback instantly with Clootrack Genie, our multi-agent reasoning engine.
Insights with source traceability
Converts qualitative inputs into measurable drivers with traceability.
Cross-source feedback unification
Bring surveys, CRM notes, tickets, chats, and reviews into one semantic layer.
Applications across CX, product, and strategy
☑️ Bridge CX and operations
Enrich CSAT/NPS scores with context-rich feedback themes for faster actionability.
☑️ Accelerate product innovation
Uncover feature friction, prioritization cues, and drop-off patterns tied to real interactions, not just survey answers.
☑️ Track behavior changes tied to patterns
Layer structured product or support logs with customer sentiment for richer, contextual insights.
☑️ Strengthen retention strategies
Detect early churn indicators within feedback and act before attrition impacts performance.
Measurable business impact
- 5x faster root-cause analysis with centralized structured and unstructured data.
- 7.5x faster actionable customer insights.
- 3x faster new product development.
- Granular feedback theme identification with 98% accuracy.
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