Integrate with Oracle Database

Bring AI-powered customer insights to your enterprise data warehouse. Analyze call logs, surveys, tickets, and reviews using agentic AI, no keyword tagging or manual workflows required.

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Why integrate Clootrack with Oracle Database?

Oracle Database powers mission-critical enterprise operations, consolidating structured data across business units. But customer insights often remain siloed and buried in feedback logs, call transcripts, review data, or open-ended survey responses.

Clootrack layers unsupervised, agentic AI analytics onto Oracle’s robust data foundation, transforming fragmented customer feedback into structured, actionable insight. Run deep thematic analysis, detect emerging behavioral patterns, and auto-prioritize what needs fixing, without building new pipelines or ETL workflows.

Use this integration to:

Auto-cluster unstructured voice-of-customer (VoC) data for executive-ready insights.
Trace feedback to specific SKUs, campaigns, or touchpoints to pinpoint friction.
Track sentiment and urgency trends by geography, customer tier, or support channel.
Eliminate analysis blind spots by merging CX data with operational KPIs.

What Clootrack adds to your Oracle data

Capability

Value

Unsupervised theme detection

Automatically cluster disjointed customer feedback data into business-relevant issues and requests.

Urgency and churn signal detection

Spot at-risk cohorts early using language patterns, intensity, and feedback frequency.

Sentiment trend monitoring

Track evolving sentiment trends in real time across regions and segments.

Ad-hoc exploration with Genie

Analyze feedback instantly with Clootrack Genie, our multi-agent reasoning engine.

Insights with source traceability

Converts qualitative inputs into measurable drivers with traceability.

Cross-source feedback unification

Bring surveys, CRM notes, tickets, chats, and reviews into one semantic layer.

Applications across CX, product, and strategy

☑️ Bridge CX and operations

Enrich CSAT/NPS scores with context-rich feedback themes for faster actionability.

☑️ Drive product innovation

Detect recurring user pain points or unmet needs across large Oracle-stored datasets.

☑️ Strengthen retention strategies

Detect early churn indicators within feedback and act before attrition impacts performance.

☑️ Enhance strategic decision-making

Use structured insight from VoC to steer roadmap, pricing, or service delivery strategies.

Measurable business impact

5x faster root-cause analysis with centralized structured and unstructured data.
7.5x faster actionable customer insights.
Unified visibility across CX, ops, and product data.
Granular feedback theme identification with 98% accuracy.

1. Clootrack data manager