Integrate with CockroachDB

Bring AI-powered customer insight to your resilient, scalable cloud database. By stitching session data, metadata, or logs from CockroachDB with Clootrack AI, you can pinpoint root causes behind NPS dips, churn spikes, or CSAT drops, without waiting for lagging surveys.

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Why integrate Clootrack with Oracle Database?

CockroachDB is built for global scale, zero downtime, and high resilience, making it the ideal operational database for modern applications. But customer data inside CockroachDB often remains transactional.

With this integration, you can layer Clootrack’s AI-powered customer feedback analytics on top of CockroachDB to convert scattered customer interactions, feedback logs, survey responses, and transactional data into actionable business intelligence.

Use this integration to:

Real-time customer behavior patterns across global deployments.
Emerging sentiment shifts from feedback linked to transactions or support logs.
Friction points in digital journeys stored across sharded tables.
Conversion-drop signals tied to user actions, cohorts, and events.

What Clootrack adds to your CockroachDB data

Capability

Value

Unsupervised theme detection

Automatically cluster disjointed customer feedback data into business-relevant issues and requests.

Urgency and churn signal detection

Spot at-risk cohorts early using language patterns, intensity, and feedback frequency.

Sentiment trend monitoring

Track evolving sentiment trends in real time across regions and segments.

Ad-hoc exploration with Genie

Analyze feedback instantly with Clootrack Genie, our multi-agent reasoning engine.

Insights with source traceability

Converts qualitative inputs into measurable drivers with traceability.

Cross-source feedback unification

Bring surveys, CRM notes, tickets, chats, and reviews into one semantic layer.

Applications across CX, product, and strategy

☑️ Bridge CX and operations

Enrich CSAT/NPS scores with context-rich feedback themes for faster actionability.

☑️ Accelerate product innovation

Uncover feature friction, prioritization cues, and drop-off patterns tied to real interactions, not just survey answers.

☑️ Strengthen retention strategies

Detect early churn indicators within feedback and act before attrition impacts performance.

☑️ Enhance decision-making

Understand how customer needs evolve across geographies or product lines, with AI-detected trends from raw data in CockroachDB.

Measurable business impact

5x faster root-cause analysis with centralized structured and unstructured data.
7.5x faster actionable customer insights.
Unified visibility across CX, ops, and product data.
Granular feedback theme identification with 98% accuracy.

1. Clootrack data manager