Bring ultra-fast analytics to customer feedback stored in ClickHouse: analyze themes, sentiment shifts, and friction points in seconds without any manual effort.
ClickHouse is purpose-built for real-time analytics at scale. However, when it comes to unstructured customer feedback, such as survey responses, reviews, and transcripts, traditional SQL queries are insufficient. Clootrack layers unsupervised, agentic AI on top of your ClickHouse data, bridging the missing link between raw customer feedback and real-time decision-making without adding manual processing overhead.
Auto-identify friction points, urgency signals, and key themes from stored records.
Spot at-risk cohorts early using language patterns, intensity, and feedback frequency.
Track evolving sentiment trends in real time across regions and segments.
Analyze feedback instantly with Clootrack Genie, our multi-agent reasoning engine.
Converts qualitative inputs into measurable drivers with traceability.
Bring surveys, CRM notes, tickets, chats, and reviews into one semantic layer.
Enrich CSAT/NPS scores with context-rich feedback themes for faster actionability.
Merge qualitative insights from complaints and reviews into BI dashboards, and tie product defects or feature gaps to user impact.
See what customers want (and what’s not working) from release feedback, feature requests, and usage logs.
Feed Clootrack findings into internal dashboards or ML models for better prioritization and prediction.