Most enterprise leaders struggle to explain the ROI of AI-powered CX. The challenge isn’t the technology—it’s how to calculate the returns. Here are expert strategies and key metrics to help you prove the ROI of AI in CX for both business and customer growth.

If you're struggling to keep customers engaged beyond just hearing about your product and getting initial interest, this customer journey mapping guide is exactly what you need.

The 11 best AI tools for market research for 2025 - 1) Clootrak, 2) Gong, 3) Qualtrics, 4) Medallia, 5) SurveySparrow, 6) Canvs AI, 7) Crayon, 8) SurveyMonkey, 9) Poll the People, 10) Zoho, and 11) ChatGPT.

Learn how AI-powered customer experience tools revolutionize CX with real-time insights, outperforming traditional surveys. This blog highlights the benefits of AI in CX data analytics and the value of choosing the right tools to enhance ROI and customer satisfaction.

Protecting customer data is crucial as cybercriminals view nearly all customer information as valuable. Beyond defending against malicious attacks, organizations must also adhere to evolving data privacy laws to avoid penalties, legal repercussions, and reputational damage.

Christian Cabaluna August 15, 2024... If you want to create pricing strategies that tap into customers' subconscious triggers, then this psychological pricing strategy guide is for you.... This post will teach you how to move beyond simple cost-plus pricing and use psychology to influence how customers perceive value.

Most organizations understand this. Yet, many struggle to collect sufficient customer feedback, severely limiting their ability to leverage advanced AI- customer experience analytics platforms like Clootrack to analyze reviews and refine their customer service and product offerings.

In the current digital age, where customer expectations shift with every new app and service, the stakes have never been higher. But seasoned CX leaders like you already know that. What you crave are actionable, insightful steps to transform your strategy into impactful execution.... "Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat." – Sun Tzu...

When you’re frustrated with a product and need help, the last thing you want is a cold, robotic response. Emotionally intelligent AI chatbots are changing this dynamic, transforming customer experience (CX) by infusing empathy and personalization into every interaction.