🎉
 Clootrack recognized by
OpenAI
for crossing
100 billion tokens
in Voice of the Customer analytics
→
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Platform
Platform Overview
Enterprise Al Agent platform for Voice of the Customer that drives real business outcomes - with Al Decision Digests, analysis agents unsupervised theme discovery, and full VoC coverage.
MCP
New
Connect your AI Work Front to enterprise customer intelligence with governed MCP access. Give Claude, ChatGPT, Copilot and more seamless access to churn, loyalty, sales and VoC data.
Flexible Deployment
Use the online SaaS version or deploy it in your own Microsoft Azure cloud - both with enterprise-grade security, global compliance, and reliable high performance.
Top Features
Customizable AI Workflows
Unsupervised Thematic Analysis
Genie
Multi-level Reports
Unified VoC Data
Market & Competitor Analysis
Fully Managed Service
Price & Assortment Intelligence
Solutions
Solutions
Voice of the Customer Analytics
Analyze 100% of customer voice to identify key themes and sentiment
Actionable Consumer Insights
AI-powered qualitative insights from raw customer data for faster decisions
CX Competitive Analysis
Benchmark customer experience by analyzing competitor-driven feedback.
Product CX Insights
Optimize product experiences with AI-driven customer feedback
Contact Center Analytics
Analyze every call to enhance agent performance and service quality.
Purchase Intent Lead Detection
Find unmet purchase intent in voice of customer and send to CRM
Industries
Consumer Brands
Analyze customer sentiment, brand perception, and market trends to enhance CX
Management Consulting
Qualitative competitive benchmarking to deliver data-backed strategy recommendations
PE Investment Analytics
AI-powered brand perception analysis and due diligence for informed investment decisions
Resources
Blog
Expert insights and trends in customer experience
Success Stories
How brands achieve exceptional CX success with Clootrack
Insights
Data-driven trends and customer intelligence
Knowledge
Comprehensive library of articles and guides on CX analytics
Video Series
Real-world CX lessons from industry experts
CX Reports
In-depth research on how to deliver exceptional customer experience
CX Guide
Step-by-step guides to master customer experience
Featured Post
15 Best VoC tools for product analytics: compare use cases, and ROIÂ Â
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About
Overview
Learn what makes Clootrack a leader in CX analytics
Life at Clootrack
Explore our culture, values, and team stories
Careers
Think you’re a fit? Reach out and let’s explore.
Press Release
Stay updated with our latest announcements
Clootrack In Media
See how we’re making headlines in CX innovation
Events
Join us at industry-leading CX events and conferences
Contact us
Get in touch with our team for inquiries and support
Recent Event
21
st
- 22
nd
April, 2026
Clootrack at Customer Service & Experience West 2026
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Platform Tour
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Blogs
Clear Search Results
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April 06, 2026
The GLP-1 effect on U.S. retail 2026
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March 25, 2026
The state of men’s denim report
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May 6, 2025
|
6 mins
From Point-of-Sale to Point-of-Smile: Walmart's Data Strategy Enhancing CX and Competitive Edge
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May 6, 2025
|
6 mins
Beyond Fashion: Applying Zara's Customer Data Strategy to Drive Business Success
Read the full article
May 6, 2025
|
6 min
The Circle of Excellence: Total Experience Drives Employee Motivation and Customer Delight
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May 6, 2025
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5 mins
The Holy Trinity of Customer Analytics: Ignoring These Means Missing Out
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May 6, 2025
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7 mins
The Blueprint for Success: What Sets Best-in-Class Customer Experience Organizations Apart
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May 6, 2025
|
8 min
Emulating Microsoft's Triumph: How Businesses Can Harness Product Insights to Propel Growth
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May 6, 2025
|
5 min
The Power Couple: AI and Customer Experience Unite for Success
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May 6, 2025
|
7
Customer Reviews Inception: Penetrating the Layers of Customer Feedback
Read the full article
May 6, 2025
|
4 mins
Customer Experience Crisis: Internal Roadblocks Act as a Ticking Time Bomb for Organizations
Read the full article
May 6, 2025
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4 mins
From Doubt to Dollars: Convincing Skeptics of the ROI of CX Initiatives
Read the full article
May 6, 2025
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9 min
Unpacking Guest Satisfaction: The Secret Behind Turning Hotel Guests into Raving Fans
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May 6, 2025
|
5 min
Ahoy CEO! The Popeye of Customer Experience – Without Them, the Ship Won't Sail
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May 6, 2025
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4 min
The Enigmatic Nexus: Decoding AI's Unparalleled Impact on Customer Engagement
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May 6, 2025
|
10 min
7 Reasons To Use Competitive Intelligence To Uncover Competitors’ Strategies
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May 6, 2025
|
5 mins
Turkey, Discounts & Happy Customers: The Customer Experience Magic in Thanksgiving 2023
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