August 17, 2023
Customer Experience Analytics: Amazon's Not-So-Secret Sauce for ROI Bliss
Business growth and persistent success, as demonstrated significantly by Jeff Bezos, the founder of Amazon, are more than just mere good luck. The landmark achievements that have continued to characterize the trajectory of Amazon didn't just appear out of thin air. Bezos consciously and meticulously constructed golden pathways to great wealth and industrial dominance. One of the sources of these pathways lies in practices, deeply rooted in the science and art of Customer Experience...