December 27, 2022
50 Customer Experience Statistics For 2023 That Prove The Power of CX
Customer Experience (CX) is increasingly becoming a strategic priority for businesses, and for a good reason. With the right CX strategy and investments, businesses can turn customer interactions into meaningful experiences that drive loyalty, boost revenue and differentiate themselves from competitors. According to MarketsandMarkets, the global customer experience management market size was valued at USD 9.5 billion in 2021 and is calculated to reach USD 16.9 billion by 2026, at a...