January 09, 2023
Kotak Mahindra General Insurance Boosts its Customer Experience by Partnering with Clootrack
Mumbai, 9th January 2023: Kotak Mahindra General Insurance Company Limited ("Kotak General Insurance") today announced that it has partnered with Clootrack, an AI-driven, real-time customer experience platform. The latter's comprehensive intelligent customer experience analytics platform offers a fully SAAS model, gathers and analyses billions of customer reviews to help enterprises understand "why" customer experience drops.